Terms & Conditions

By accessing or using this website, you acknowledge that you have read, understood and agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

These terms apply to visitors, prospective patients and anyone who accesses or interacts with the website.

The information provided on this website is intended for general educational and informational purposes. It is designed to help visitors understand gender-affirming procedures, consultations, preparation and recovery in general terms.

Website information should not be considered a substitute for an examination, diagnosis, personalised medical advice or a consultation with a qualified medical professional.

Medical procedures, techniques, outcomes, recovery periods and recommendations may vary depending on individual circumstances.

Every surgical procedure has potential risks and limitations. Individual outcomes can vary because of factors such as anatomy, general health, healing, surgical technique, previous procedures and adherence to post-operative instructions.

Any information, photographs, examples, statistics or descriptions appearing on this website should not be interpreted as a promise or guarantee of a particular surgical result.

A consultation is required to determine whether a particular procedure may be appropriate for an individual patient.

The website may provide information about procedures such as gender affirmation surgery, vaginoplasty, orchiectomy, breast augmentation, chest masculinization surgery, metoidioplasty, phalloplasty and hysterectomy.

The availability and suitability of any procedure depends on the individual patient, medical assessment, surgical considerations and the clinical judgement of the treating medical team.

Not every procedure described on the website will be suitable for every person.

Submitting an enquiry or contact form does not automatically create a doctor-patient relationship or guarantee an appointment, procedure or treatment.

A consultation allows the medical team to understand your goals, review relevant medical information and determine whether further assessment or treatment may be appropriate.

Any treatment recommendation is subject to appropriate medical assessment and informed consent.

Appointment availability may vary depending on the medical team, hospital schedules, procedure requirements and other operational factors.

Appointment requests submitted through the website may require confirmation by our team.

Patients may be asked to provide additional information before an appointment or procedure can be confirmed.

Any pricing information published on the website is for general guidance unless explicitly stated otherwise.

The final cost of treatment can vary depending on the procedure, surgical technique, hospital requirements, investigations, anaesthesia, medical assessments, medications, follow-up care and other individual factors.

A consultation may be required before a meaningful treatment estimate can be provided.

Patients are responsible for providing accurate and complete information about their medical history, medications, allergies, previous surgeries and other relevant health information.

Patients should follow the instructions provided by their treating medical professionals before and after surgery.

Patients should inform their medical team about any changes in their health, medications or circumstances that may affect treatment.

This website is not an emergency medical service.

Do not rely on website forms, email or online messages for urgent or emergency medical care. If you are experiencing a medical emergency, seek immediate assistance from an appropriate emergency medical service or healthcare facility.

Unless otherwise stated, the content of this website, including text, graphics, logos, design elements, images, icons and other materials, is owned by or licensed to the website operator.

You may view the website for personal and informational purposes, but you may not reproduce, distribute, modify, publish or commercially exploit website content without appropriate written permission.

We aim to keep the website available and accurate, but we do not guarantee that the website will always be accessible, uninterrupted, error-free or free from technical issues.

Website content may be changed, updated, suspended or removed at any time without prior notice.

The website may contain links to third-party websites or services, including maps, social media platforms, communication services and other external resources.

We do not control third-party websites and are not responsible for their content, availability, security or privacy practices. Your use of third-party services is subject to their own terms and policies.

Your use of this website may involve the collection and processing of personal information.

Our handling of personal information is described in our Privacy Policy. By using the website, you acknowledge that you should review the Privacy Policy to understand how information may be collected and used.

You agree not to misuse the website, attempt to gain unauthorised access to website systems, interfere with website security, introduce malicious code or use the website for unlawful purposes.

You must not knowingly submit false, misleading, fraudulent or harmful information through website forms or communication channels.

To the extent permitted by applicable law, we are not responsible for losses arising solely from reliance on general information published on the website without obtaining appropriate professional medical advice.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted under applicable law.

We may update these Terms & Conditions from time to time to reflect changes in our website, services, legal requirements or business practices.

Updated terms will be published on this page. Your continued use of the website after an update may constitute acceptance of the revised terms, to the extent permitted by applicable law.

These Terms & Conditions shall be interpreted in accordance with applicable laws of India, subject to the jurisdiction of the appropriate courts and legal authorities.

Any legal or regulatory rights available to patients or website users under applicable law remain unaffected by these terms.

If you have questions about these Terms & Conditions, our website, consultations or the information provided on this website, please contact us through our Contact page.